How to get my refund?

You can get your refund in several places in Iceland.

Airports
Keflavik - Landsbanki
Reykjavik - Information desk
Akureyri - Duty Free Store
Egilsstaðir - Mailbox

Ships
Cruise ships
Our agents are at all major cruise ships before departure. If not, get a customs stamp from Icelandic customs officers on board and mail the forms in an Iceland Refund envelope.

Smyril Line - Seyðisfjörður
Agents from Landsbanki are always on board Smyril Line before departure

Pre-Paid refund
The Centre - Information Centre - Aðalstræti 2

Malls
Kringlan shopping mall - Information desk
Smáralind shopping mall - Information desk