What is Tax-free?

In Europe a Value Added Tax (VAT) is added to the purchase price of most products.  This Tax is variable between countries but, is usually between 16-25%.  This tax is used to pay for social benefits for the country's residents and is therefore refundable to foreign citizens, for goods they export.  As a foreign resident you can claim the VAT back and in that way shop Tax-Free.  Trained staff will be happy to serve and advise you.

How do I shop Tax-free?

The most simple way of getting your VAT refunded is by asking for a tax-free form when doing your shopping.  Look for the Euro Refund logo when doing your shopping.

How do I reclaim the VAT?

When leaving a country or the European Union, simply show your purchases, tax-free forms and passport to customs officials and then go to one of our numerous cash refund offices or submit your forms by post and have your refund paid onto your credit-card account.

Can I use the Tax Free repayment system for all my expenses?

No, you can only use it for goods which, you will take with you out of the country. Services are not included and neither is the food which you consume during your stay or gifts which you intend to leave behind.

Is there a minimum amount when shopping Tax Free?

Yes, a minimum purchase is required, which is different from country to country. The staff will be happy to inform and advise you.

Where do I reclaim the VAT?

You have several choices to cash your Tax Free form at one of our many international cash refund offices. Remember to go firt to customs official and have your Tax Free form stamped prior to check-in.  Also you can select a crediting method of your choice and the refund will be posted to your account or a check sent to a chosen address.